Office 365 Clutter Reminder
October 5th, 2018
Office 365's "clutter" is one of the platform's most unique features. As such, we check in with the community on occasion to ensure that you are well versed on its usage.
Clutter is a mailbox management feature of Office 365. This default feature analyzes a user's incoming mail and moves messages deemed less important to a folder named Clutter. Clutter uses information such as the sender, the subject matter, other recipients
included in the e-mail and the user's role in the conversation to determine less important mail. It automatically moves that mail from Office 365's Inbox to the Clutter
folder. This adaptive technology is designed to improve over time as Office 365 continues to analyze which messages the user reviews and replies to.
We recognize that some of you would prefer not to have separate "Inboxes" for high and low importance mail. For these members of our community, Clutter is easy to
disable within your Office 365 email settings by using the following process:
Log into office365.fdu.edu with your NetID (formerly Webmail) username and password.
Select "Mail" from the Office 365 suite.
Right click on the "Clutter" folder.
Select "Clutter settings".
Uncheck the "Separate items identified as Clutter" check box.
Click on the "Save" icon.
September 20th, 2018
Recently, email messages have been sent out to the community requesting that you click on a link. These "phishing" emails are fraudulent messages that are designed for
you to provide information which should not be divulged.
A copy of one of the emails in question has been included below. Although it initially appears to be convincing, it does contain a few telltale signs of a phishing attempt. We
have created the following webpage to further assist you with determining if a message is legitimate: http://isweb.fdu.edu/computing/phishing.html
If you believe that you have provided your information to a phisher, please change your passwords as soon as you can. If you need assistance, please contact the UTAC (University
Technical Assistance Center) at 973-443-8822.
Network Downtime (Reminder)
September 17, 2018
On Tuesday September 18th between 10PM and approximately midnight, University Systems and Security will be conducting necessary maintenance of our network
equipment. For the duration of this upgrade, both New Jersey campuses will experience a complete outage of both the FDU-Wireless and the FDU-Secure wireless networks.
Access to the on campus wired network and to all FDU services will be unaffected by this outage.
Once the maintenance window is completed, users that were connected to the FDU-Wireless network will need to re-authenticate with the network. To re-authenticate,
simply select FDU-Wireless from the list of wireless networks and open a browser. You will be prompted to enter your NetID username and password for authentication.
Additionally, FDU-Secure users may need to select the SSID and reconnect.
We are aware of the impact that network downtime can cause for our community. As always, we will minimize downtime and work after hours whenever possible. Thank you
for your understanding. If you have any questions or concerns, please contact our University Technical Assistance Center at 973-443-8822.
Shared Drive Management Portal: Permissions
September 6, 2018
Back in July, we informed you of our new Shared Drive Management Portal, which allows share owners and their designated administrators to add and delete members from their
network drives. Since then, we have been working on an enhancement to the portal that will allow you greater control over your department shares. Effective immediately, you
will see a new column in your Shared Drive members list to manage permissions. The new "Permission" option will allow you to set the level of access for each individual member of your share.
You should grant "Read/Write" access to share members that you wish to have full control over the files. They will have the ability to add new files, save changes to files,
move files, copy files and delete files in the same manner that they can on their own PC.
You should grant "Read Only" access to share members that should not be able modify files on the share. As the name implies, these members will be able to view everything
on the share but there is no ability for them to save changes to files, move files, or delete files.
It is worth noting that the “Read Only” setting does not prevent a "Read Only" member from saving the information to their own computer. A user will still be able to select
"Save as" and save to their own PC or make a copy of files on their own PC.
Password Change Alert
August 23rd, 2018
Last evening, USAS made minor updates to our FDU NetID system. As a result, you may be asked to change your FDU NetID password when you log into your workstation or to services
such as Office 365 or FDU Secure Wireless.
Traditionally, we provide an email reminder to inform you that your scheduled quarterly password change is forthcoming. Please note that although you did not receive this advance
notice, today’s password change is genuine. If you, or anyone in your office, are experiencing issues as a result of this change, please call our University Technical Assistance Center at
Shared Drive Management Portal: WebEx training reminder
July 24th, 2018
Last week, Systems and Security announced the launch of our new Shared Drive Management Portal. As a Shared Drive owner, the portal allows you and your Delegated
Administrators to add and delete members from your Departmental Shared drive.
If you are interested in a simple guided instruction for using the portal, you are welcome to join me for a quick WebEx tutorial tomorrow, July 25th. To join the training, simply visit
https://fdu.webex.com/join/stuper at either 10AM or 2PM. The training session will last approximately 15 minutes.
Shared Drive Management Portal
July 17th, 2018
The office of Systems and Security is thrilled to announce the launch of our new Shared Drive Management Portal. As a Shared Drive owner, this self-management tool will allow you and
your Delegated Administrators to add and delete members from your Departmental Shared drive.
This streamlined approach to Shared Drive management is available immediately. In order to ensure that you can take advantage of it right away, we have created the following online
training documentation http://isweb.fdu.edu/pdf/Shared_Drive_Management_Portal.pdf
For those of you that would prefer more guided instruction, we will also be holding live WebEx tutorials on July 25th at 10AM and at 2PM. To join the WebEx training, simply visit
https://fdu.webex.com/join/stuper at the training period of your choosing. These sessions will last approximately 15 minutes.
July 9th, 2018
On Wednesday, July 11th between 11PM and approximately 2AM, University Systems and Security will be performing maintenance on FDU’s network equipment. Our expectation
is that this work will not have any impact to the FDU network or to any FDU services.
With that said, intermittent outages are always possible when maintenance is conducted. In the event that you are using FDU services or the FDU network, including VPN, during
this maintenance window, our recommendation is to save your work frequently.
Server Maintenance (Impact to Employees)
May 22nd, 2018
On Thursday 5/24/18, University Systems and Security will be conducting server maintenance. As a result, between 10PM Eastern and approximately 10:20PM Eastern, users will be unable
to connect to the Office 365 suite of services, including FDU email. Other services which use FDU Single Sign On (SSO) for authentication, such as identity.fdu.edu, and fdu.webex.com
will also be unavailable during this maintenance.
FACULTY SOFTWARE NEEDS FOR THE COMPUTER LABS
April 18, 2018
Most of the standard software suite installed in the computer labs is acquired, installed, and managed by Technology Client Services and Support (TCSS). Other software is obtained by individual faculty members and/or their departments. It has always been our policy to require that this 'other' software is acquired and delivered to TCSS at least 60 days prior to the start of a semester (please refer to: http://isweb.fdu.edu/policies/software_policy.html). This suggests that TCSS must have all other software and licenses in hand no later than July 1st in order to be deployed in the computer labs for the Fall 2018 semester.
It is recognized that many departments are concerned about obtaining software they want paid for in a future fiscal year, until that fiscal year. This concern has been alleviated as special arrangements have been made with Purchasing for departments to initiate future fiscal year software purchase orders as early as April 15th*. This will allow departments to select and purchase software in advance of the upcoming fiscal year.
* Clearly label with a note on the PO "FY19" and with a note on the PO "Please expedite per Neal Sturm - software required to be delivered before July 1st"
Provisions for 'other' software must be planned for by working with vendors and understanding the lead time of the product being purchased. The following steps are required to get software installed in the labs and should be happening now:
- Selection of product
- Request to purchase
- Approval by department/dean/chair
- Approval by OIRT
- New vendor processing
- Contract review if there is any kind of contract or agreement involved (see contract review requirements and process (http://view2.fdu.edu/dwnld/14902
NOTE: Take into consideration a minimum of 3 weeks for a contract review before the PO can be processed. Understand that even if the software is “free”
and no physical signature is required, per the Office of the General Counsel and the Contract Review Policy, if the software requires you to agree to terms and conditions, it’s an agreement that must be reviewed.
- Software purchase
- Software and license delivery to TCSS on, or before, July 1
- Software preparation and retooling by TCSS
- Application and regression testing by TCSS and the requesting faculty member as appropriate
- Deployment into the labs by TCSS
It is understood and acknowledged that such advanced planning is difficult. However, we do this to ensure the best possible outcome for classes and our students.
February 16th, 2016
As we continue the process of rolling out our new Office 365 productivity environment, we regularly collect user's feedback on their experiences. As we gain more insight from our Office365 users, we would like to address a recurring question about an email feature known as the Clutter folder.
Clutter is a mailbox management feature of Office 365. This default feature analyzes a user's incoming mail and moves messages deemed less important to a folder named Clutter. Clutter uses information such as the sender, the subject matter, other recipients included in the e-mail and the user's role in the conversation to determine less important mail. It automatically moves that mail from Office 365's Inbox to the Clutter folder. This adaptive technology is designed to improve over time as Office 365 continues to analyze which messages the user reviews and replies to.
We recognize that some of you would prefer not to have separate "Inboxes" for high and low importance mail. For these members of our community, Clutter is easy to disable within your Office 365 email settings by using the following process:
- Log into office365.fdu.edu with your NetID (formerly Webmail) username and password.
- Select "Mail" from the Office 365 suite.
- Right click on the "Clutter" folder.
- Select "Clutter settings".
- Uncheck the "Separate items identified as Clutter" check box.
- Click on the "Save" icon.
To review any previous Tech Alerts regarding our new Office 365 platform please visit http://isweb.fdu.edu/computing/tech_alert.html.
Additionally, if you have any questions regarding Office 365, please contact our University Technical Assistance Center at (973)443-8822