While it would
be impossible to anticipate all situations that would be encountered
by those with hearing
person’s impairment would be handled individually to
determine the proper and most helpful means of accommodating
that person’s disability.
The most widely
known service would be Telecommunication Relay Services available
local phone service providers.
These providers would be Verizon and AT&T. This is a free
service but the normal rates for the call would still apply.
The service would allow for a hearing person to relay speech
to a non-hearing person via a Communication Assistant (CA)
and for a non-hearing person to send a text message to a CA
to have them relay the spoken word back to the hearing person.
Dialing 711 from most phones within New Jersey would allow
you to access the relay services throughout the country. While
dialing 711 is the easiest way to reach the service, a person
using a TTY (teletypewriter) can dial 800-852-7899 directly
and voice callers may dial 800-852-7897 directly to reach the
From the university’s campus phones, a user would dial “3” for
the outside line and then 711, to reach the relay services.
Other telephone support services that can be made available
to the impaired would be:
- Receiver amplifiers
- Ringer volume adjustment
- Visual ringers
- Assistance from
Telephone & Voice
Services Office (NOTE: Our campus operators are not trained
Relay Service agents.)
The number to reach Telephone & Voice
Services would be on the Metropolitan Campus at x7390.