The following is a brief description of the basics for setting up your mailbox:

For an example, we will use 692-6847

The phone number in the room is 692-6847. In order for the system to recognize that there is more than one person using that same number, it needs a way to distinguish between them. It does this by assigning "mailbox" numbers to each person. It uses the number 3 plus the last three digits of the phone number for the first person who logs on (Mailbox # 1 = 3847) and the number 4 plus the last three digits of the phone number of the second person who logs on (Mailbox # 2 = 4847). These numbers will become your individual "mailbox" numbers. Remember, your phone number will always be 692-6847, but your mailbox number will either be 3847 or 4847.

From your extension, call into the voicemail system at extension 7600 (Teaneck) or extension 8100 (Madison). Listen to the welcome and enter your temporary passcode. (This is the same number as your MAILBOX number.) When you access your mailbox for the first time, a user tutorial is automatically activated. This tutorial will guide you through your first mailbox session, explain how to record a greeting and your name, and prompt you to change your temporary passcode.

Passcode:

You will always be prompted for your passcode before accessing your mailbox. The first time you access your mailbox you will use your temporary passcode. This is the same number as your mailbox number. During the tutorial you will be prompted to change your passcode to a number with 4 to 10 digits. Please use a passcode that you can remember. You are the only one with knowledge of this passcode. The Telephone and Voice Services Department or Residence Life does not have your passcode. If you give this code to someone and allow access into your mailbox, the University cannot be responsible for any information they obtain. Therefore, it is best to treat your passcode as you would a credit card number.

Also, since the storing and processing of messages relies on available disc space, the system has been set up to remove "Listened To" messages left in the system longer than three days. Please be sure to check your messages at least once a day.

Should you need more assistance, check with your RA, or the Residence Life Office.